Robert Daverin
P.O. Box 2464
Redwood City, CA 94064-2464
(650)598-9653 - home	(415)272-2782 - cell
Email: Bob@EagleUnltd.com
Summary:
* Writer with over nine years paid & volunteer experience in writing end-user documentation, newsletters and other publications.
* Graphic artist with over seven years paid and unpaid experience working with various software packages and delivery media
* Capable of inter-departmental communication and interaction to achieve goals.
* Able to meet or exceed goals with minimal supervision.
Technical familiarities:
* Mac OS, Windows, OS X, Unix, Palm
* Acrobat, BBEdit, Dreamweaver, Fetch, Illustrator, InDesign, Microsoft Word, Microsoft Office, NeoOffice, PageMaker, PhotoShop
Experience:
Graphic Designer/Owner							Dec. 2004 - Present
Eagle Unlimited Enterprises, Redwood City, CA - Owner
* Responsible to clients for creating custom graphics and utilizing customer graphics to produce flyers, postcards, advertisements and booklets. 
* Created low-maintenance website for client using PHP and CSS.
* Maintaining and improving skills in graphic creation and layout.
* Also responsible for billing and record maintenance.
Macintosh Repair Technician						Nov. 2003 - Present
Baker-Tech, Selma, CA - Sup. Gary Alexander
* On call repair technician for Macintosh computers. Diagnose & repair Macintosh systems remotely and on site.
Artist										Oct. 2003 - Present
Broken Hexagon Studio, Redwood City, CA - Owner & Principal Artist
* Art studio specializing in photographic manipulation.
Software Quality Assurance Engineer, Project Lead			Oct. 1999 - June 2002
Ricoh Silicon Valley, Cupertino, CA - Sup. Sandy Tompkins, Christi Koz, Renne Carrasco
* Tested the web-based user and administrative front-end interfaces, as well as the Unix back-end, of a document management system. 
Publications Division Co-Manager					Sept. 1999 - Sept. 2002
ConJosˇ, Fremont, CA (volunteer)
* Produced and supervised production of progress reports, at-con publications and on-site newsletter 
for 5,000-person special interest convention.
* Coordinated submissions from multiple departments.
* Generated copy and documents on tight deadlines.
* Updated and maintained website until site was mothballed over a year after the event was over.
Software Quality Assurance Engineer					Apr. - Aug. 1999
Preview Systems, Cupertino, CA - Sup. Paul Montgomery & Bill Mosca
* Performed compatibility, functionality and installer testing.
Software Quality Assurance Engineer					Jun. 1998 - Jan 1999
Apple Computer, Cupertino, CA - Sup. Cyril Carag, Robert Wright & Everett Castillo
* Performed compatibility, functionality and installer testing for new hardware and software systems in development.
Software Quality Engineer							Oct. 1997
Alta Vista/Digital Equipment, San Mateo, CA - Sup. Catherine Fong
* Tested Personal Edition of Alta Vista search engine for Windows 95/NT. 
Software Quality Assurance Engineer					Jan. 1996 - July 1997
Apple Computer, Santa Clara, CA - Sup. Jan Jubera, Terry Hanna, Vivian Tillman, Ruth Hieta, Jim Marschke 
& Jennifer Ruff
* Third party application compatibility testing of a Postscript laser printer and driver. 
Software Quality Assurance, lead tester					Feb. 1995 - Sept. 1995
Digital Pictures, San Mateo, CA - Sup. Dave Popovich & Randall Hughes
* Lead tester for educational & game software on both Mac and DOS systems.
File Clerk/Bookkeeper							June 1992 - Jan. 1995 
Low, Ball & Lynch, Redwood City, CA - Sup. Dee Dimitri
* Maintained up-to-date computer tracking on all files & evidence for 18-20 lawyer office.
* Responsible for monthly billings to tenants and for collections work for the entire firm.
* Extensive computer and network usage.
Quality Assurance Tester							Aug. - Dec. 1989
Computer Curriculum Corp. - Sunnyvale, CA - Sup. Ra Amen
* Responsible for comprehensive testing on multi-user educational software based on a multi-platform network. 
Education:
* Studied computer science/programming, communications/linguistics, art, paralegal and general education subjects. Colleges attended were Bakersfield College (1978-1981), Ca–ada College (1985-1986, 1991-1993, 2003) & Sonoma State University (1986-1989).

Other Experience:
* Worked on staffing, organizing, budgeting and operating various volunteer organizations for over twenty years, managing teams of up to 10 people over a 9 month period each year.
Other Skills/Training:
* Technical writing
* MIS design and operations 
* Architectural Drafting (Manual)


Robert Daverin - (650)598-9653